The application is free to use for personal use and can extract any available file stored in the backups created by iTunes.
Our aim is to help, not confuse or deceive, apologies if this has been the case for you. We are concerned that you felt you were deceived about our software? We try our best and feel we convey exactly what our application does on our website (/free-download/), terms and conditions and in our help and support sections. I went to extract my contacts, and was told it would only extract four (out of 462) unless I bought a one-year license for fifteen pounds! I don't mind paying for software, but I do mind being effectively deceived about a program's functionality - and £15 for one year is very steep. It looks great and everything, but, no offence, you shouldn't be claiming that it's free, because it's not.
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